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LCPerú te invita a descubrir nuestros destinos: Andahuaylas Ayacucho Cajamarca Huánuco Iquitos Huaraz Jauja Lima Tingo María Arequipa Cusco Chiclayo

LC BUSRE S.A.C. with Taxpayer Registration No. 20131300353 and Commercial Reason "LC PERU " presents its terms and General Conditions of Contract.

ARTICLE 1. THE CONTRACT AND PARTS


Air Ticket issuing attests to the celebration and acceptance of the conditions of air transport and transport contract signed between the passenger and LC Peru, whose names appear on the Ticket. Air Ticket loss does not deny the existence of the contract, which may be furnished by any other form of evidence.

ARTICLE 2. RATES

The rates to be taken into consideration are those that are done on the date the Air Ticket was issued. If the passenger decides to change the itinerary, the rate and conditions may vary.

The fees will be paid in dollars and, alternatively, may also be in soles, according to the exchange rate of the day.

ARTICLE 3. AIRPORT TAXES

All flights will include Airport Tax ("TUUA") within the Air Ticket, except for flights to the cities of Jauja, Andahuaylas, Huanuco and Tingo Maria, which will have to be paid by each passenger in such airports.

ARTICLE 4. SCHEDULE OF PRESENTATION OF PASSENGERS IN COUNTER AND BOARDING ROOM

All passengers must appear at the LC Counter PERU, at the latest two (02) hours prior to flight departure time.

Failure to comply this provision will result in the cancellation of your reservation and it may be used by another passenger, without any liability or obligation of LC PERU. In any case that the passenger misses the flight for this reason, there will be no option of a refund.

The passenger should be at the gate when the boarding beings, as indicated in the air ticket. If the passenger does not arrive in time, LC Peru will cancel the reservation.

Passengers may directly access to the controls and subsequently be assigned to the boarding area, if accomplish the following steps:

  1. Have made the corresponding Web Check-In.
  2. Ports only hand luggage.
  3. Counts with a valid ID (See Definitions section of the Contract) and Boarding Pass.
  4. Arrives at least fifty (50) minutes prior to the scheduled departure of the flight programed.

LC Peru assumes no responsibility regarding to damages or expenses incurred by the passenger due to the breach of the provisions set out in the preceding paragraphs.
debido al incumplimiento de las disposiciones expuestas en los párrafos precedentes.

ARTICLE 5. IN ONLINE CHECK IN

LC PERU offers all its passengers the web check- in service only on the following routes: Lima, Ayacucho, Cajamarca, Arequipa, Cusco, Chiclayo, Huanuco, Huaraz and Jauja.
The web check-in is not allowed for flights to / from the city of Andahuaylas (Flight No. 1351 and No. 1352) and Jauja (Flight No. 1373 and 1374). Passengers can use it within forty-eight (48) hours and up to two (2) hours before the scheduled departure. (To check more information about the web check-in here).

ARTICLE 6. FLIGHT SCHEDULES, CANCELLATIONS AND DELAYS

6.1 Flights Schedule

At the time of booking and prior to ticketing way, the passenger will be informed of the scheduled time of departure and arrival of the flight, which will be seen in the Air Ticket.

6.2 Cancellation, rebooking and Lags

It is possible that LC PERU is obliged to change its schedule after the issuance of the Air Ticket. Therefore, it is mandatory that the passenger indicates a contact address, since LC PERU best efforts to inform you of such changes as early as possible.

To any change in the flight, itinerary and, in general, any act affecting the agreed reservation prior to the service way, LC Peru should report such alteration to its passengers at least four (04) hours before the scheduled flight time, according to the relevant regulations (Literal g of Article 4 of the Decision No. 619, issued by the Andean Community).

In cases where changes in the flight schedule occur and, in general, any act affecting the agreed reservation, during the first phase of the service (Presentation of passengers in the Counter and / or lounge for boarding), LC Peru shall provide such information to passengers in the Counter or, failing that, in the departure lounge (as applicable). This according to the provisions of the relevant legislation (Literal I of Article 4 of the Decision No. 619, issued by the Andean Community).

To avoid delays and cancellations of the flights, LC Peru has the authority, but not the obligation, to transport passengers to any of its routes with other aircraft or airline.

When the flight cancellation is attributable to LC Peru and it informs the user with a minimum of fifteen (15) days in advance of the date and time of scheduled departure; or been informed of the cancellation or rerouting fewer days; also been offered another substitute flight, LC Peru shall be released from all responsibility. (Article 7 of Decision No. 619).

LC Peru will not be responsible for delays and / or cancellations on departure or arrival of their flights as a result of unforeseen circumstances and events of force majeure and / or fortuitous events (Examples: technical failures not related to scheduled maintenance aircraft; bad weather conditions; saturation program at the airport, airport incidents caused by circumstances beyond the airline that alter normal arrival and departure of flights, attacks, threats that endanger the safety of flight risk, among others .). In these cases, LC Peru is relieved of all compensation and / or responsibility.

ARTICLE 7. CONNECTING FLIGHTS

LC PERU assumes responsibility for ensuring connections, recognizing the costs that they involve only in the following cases:

  • Flights with a stopover, both operated by LC Peru.
  • Flights with a stopover, one of them operated by another airline that has a shared code with LC Peru.

Therefore, it will apply always that it occurs as part of a continuous movement with a single ticket, without stop - stay (over 24 hours) in that point. As it is stipulated in Article 7 of Decision 619.

Cases that are not included in the explained previous paragraph, LC Peru will be limited only to compensatory measures for delay, interruption, deletion, among others; as described in the Article 8 of Decision No. 619 of the Andean Community.


ARTICLE 8. LIMITATION OR DENIAL OF TRANSPORTATION

LC Peru reserves the unrestricted right to refuse carriage in any of the sections of the itinerary reserved by the passenger in the following cases:

  • When their behavior can affect the safety or health of other passengers, or involves a significant hassle for them.
  • When they acquire the status of disruptive passengers, as long as they were previously notified of the condition. This because of the risk of repetition of behavior classified as inadequate or unacceptable on a previous occasion.
  • When their behavior, state or mental or physical condition, including the effects caused by alcohol or drugs, may cause a danger to the passenger himself or other occupants of the aircraft.
  • When he refuses to submit to a security check.
  • When the passenger has not in possession a valid travel document or refuses to submit the document to the crew.
  • When submitting an airline ticket purchased by illegal methods.
  • If it fails the smoking ban during boarding and on board our flights or use electronic equipment on board.
  • If it fails any law or regulation and not bear any request made by the relevant government authority.

These measures apply for security and public order in line with the relevant regulations. Thus, in case that you are denied of transportation by any of the reasons mentioned above, it is ruled out that there is not any possibility of claiming the cost of transportation or compensation.
The pilot, as permitted by national regulations and international conventions, may disembark any passenger in a particular place, before flying or having started it.
Similarly, in cases in which restrictions arise due to unseasonable temperature increase at the airport of the city of origin and / or destination, LC Peru may refuse boarding to a certain number of passengers, implying that this quota can not be transferred to another person.
To do this, the airline (to be governed by what it is stated in art. 6 of Decision 619) must first request that volunteers passengers are presented, which are willing to give to the rate in exchange for certain benefits (lodging, meals, internal mobility, transfer on the first flight with space available and / or return flight - to any of our destinations nationwide, free of charge) agreed.
In case the number of volunteer passengers are insufficient to carry the number of passengers remaining, LC Peru may deny boarding to other users, even against their will, in which cases they must be compensated (lodging expenses will be covered, food, internal mobility, transfer on the first flight with space available and / or a return flight - to any of our routes for free).

ARTICLE 9. PROHIBITION OF TRANSPORT

The following are excluded of the Air Transport contract:

  • Weapons, ammunition, explosive substances, flammable substances or any other object that could constitute some kind of danger to the security of passengers, cargo and flight safety.
  • Objects and / or animals that cause discomfort to other passengers or who, because of their size, weight or other characteristics, are not likely to be transported in the aircraft LC Peru.
  • Dangerous goods according to current regulations.

 

ARTICLE 10. RESERVATION CHANGES

If you need to cancel or change the air ticket purchased, you must contact our Points of Sale or our Call Center (51-1) 204 1313.

10.1 Cancellation Reservations

  • Requested by the agency or the person who originally made the reservation.
  • By decision of LC Peru, if checks duplicity in the reservation meaning more than one reservation for the same person in the same flight number and date.
  • By decision of LC Peru, if the time limit expires ticket purchase, if it has not been acquired or if the passenger does not meet the conditions of the fare.
  • By decision of LC Peru, if such cancellation is necessary to comply with a regulation or governmental request, or such action is necessary to adopt due to weather unforeseen circumstances or other conditions that are not under the control of the airline (including, but not limited to situations of force majeure as riots, strikes, acts of terrorism, war, etc.) that are occurring, that have been reported or that the threaten exists.

10.2 Changing Reservations

A reservation may be modified for the following reasons:

  • Requested by the agency or the person who originally made the reservation, rerouting or reason to add or delete information incompatible with the name of the person who made the trip.
  • By decision of LC Peru, in which case it shall inform the passenger of change.

ARTICLE 11. REFUNDS

If after the acquisition of the Air Ticket an important change occurs in the flight schedule and from the perspective of the passenger is unacceptable; plus it is also not possible to change the reservation to another flight that meets expectations, passengers have the right the ask for a refund of the Air Ticket.

Where appropriate refund of the air ticket, this can be done either on the full price paid or on a portion of that price, according to the charge conditions. Refunds may also apply wholly or in part with respect to the surcharges and taxes unused of the Air Ticket.

It should be noted that partial refunds will be made deducting the value of the sections/stoovers used.

11.1 Types of Refunds

  • Involuntary. Total or partial refund of the amount paid for the Air Ticket due to non-use of one or more sections for reasons attributable to the airline as: flight cancellation, a change of the itinerary routine, legal or security reasons, duplicate charges tickets or taxes, delays or charged greater value.
  • Illness or Death.- LC Peru may do a refund in certain cases of illness or death of the owner of Air Ticket, companion or family, including: parents (including adoptive parents), children (including adopted), siblings, grandparents, grandchildren and spouse or life partner of the traveler, provided you have the same itinerary of the person concerned. The passenger or his immediate family must make the request to LC PERU before the expiration date thereof, for which it must submit documentation attesting to the illness or death and the link with the passenger. The applicable amount will be refunded in the original form of payment.
  • Who should be reimbursed.

Refund shall be made as follows:

  • Legal persons: The owner of the Ticket. It is determined with the RUC of the company.
  • Individuals: Air Ticket The beneficiary, who is on the Ticket.

In the following situations it will be possible to change the recipient of the refund:

  • Death or illness of the intended recipient;
  • Minors, or;
  • Tickets purchased under corporate agreement or exchanges.

ARTICLE 12. LIABILITY FOR MATERIALS AND PHYSICAL DAMAGES

12.1 LC PERU is responsible for damages caused by death, injury or damage suffered by the passenger, as long as the incident occurs on board the aircraft and for reasons attributable to the company, within the limits of reparation established by current standards.

LC PERU will be dimmed or extinguished of no responsibility for damages caused by or contributed to cause it by the negligence, wrongful act or omission of the passenger.

In no event shall LC PERU be responsibility when damages have been caused by acts of God, force majeure or third decisive fact.

12.2 LC PERU is not responsible for causes, illnesses, previous or unrelated medical conditions regarding the health and fitness of passengers traveling on the aircraft, or by any disorder or accident that might occur in that state.

ARTICLE 13.-. SERVICE ON BOARD

The onboard service offered by LC Peru represents an added value for the benefit of its passengers, but it is not a duty for the airline. LC PERU may change at any time in flight conditions, service on board to lend.

ARTICLE 14. CONSENT STATEMENT OF MANAGEMENT OF PERSONAL DATA

The passenger must provide LC Peru truthful information about their personal data, so that LC PERU make the reservation for the passenger, and can supply the contracted service  transportation.

LC PERU perform the treatment, including collection, storage, use, circulation, deletion, transmission and / or transfer of the data supplied by the passenger, for the proper implementation of activities, the same that are related to the transport service acquired (making the reservation, modifications, cancellations, rerouting, reimbursement, answering inquiries, complaints, claims, accounting records, purchase tickets or additional products, processes which may be involved third party suppliers, representatives or agents of LC PERU).

The information provided by the passenger remain stored up within ten (10) years from the date of delivery of the data, with the purpose that LC Peru is in the ability to comply with legal obligations to its charge, especially in accounting, tax and tax matters.

LC PERU guarantees the security and confidentiality of the data supplied by passengers as its Privacy Policy, the same that is available in www.lcperu.pe

ARTICLE 15. APPLICABLE LAW

The involved parts in this contract of carriage in everything related to the responsibilities of the conveyor and other matters relating to this contract are subject to the laws of Peru and, in particular Decision No. 619, issued by the Andean Community and as the Law of Civil Aviation of Peru (Law No. 27261) and its Regulations; in addition to expressly submit to the jurisdiction of the Peruvian Courts.

  • Valid documents to travel: identity card, passport, Alien Registration Card, driver's license issued by the MTC of Peru and exceptionally, in case of not having any documents, for domestic flights the original certificate of registration issued by the RENIEC will be accepted. In case of children, if they do not have an identity card, LC Peru will accept records or birth certificates.
  • Authorized airline: is any other authorized airline by the carrier to use as a non-exclusive way the designation code of AV* or enter code to commercially identify its operation, with each airline operational control.
  • Authorized Agent: is the natural or legal person with whom the carrier has a business relationship for the sale and distribution of their services, and services of other airlines, when so authorized. The agent is an independent trader, who carries out activity through a company's own staff in charge on behalf of the carrier, according to the instructions given to it for that purpose CARRIER.
  • Weapons and other items or dangerous objects: any object that can be used to attack the physical integrity of people or to cause damage to airport facilities, aircraft or other property.
  • Authorities: members of the security forces, national police, military, security agents or representatives, immigration, customs or aeronautical or whoever turn in the relevant country and is empowered by law or competent bodies.
  • Passenger ticket Ticket or Ticket: is the registration of the contract, including electronic tickets for air transport provided by the carrier under certain terms and conditions, to transport the passenger whose name appears in the passage and in accordance with the rates and regulations that are applicable. An electronic ticket is registration ticket processing contract and maintained within the electronic reservation system CARRIER. Who buys a passage is supplied with a receipt containing the reference to locate the registration within registration systems CARRIER, and a summary of the information in the passage.
  • Operational changes: the involvement of a flight for reasons associated or related to the operation which may be internal or external type.
  • Medical certificate: document issued following a medical examination, which constitutes acceptable evidence of the psychophysical condition of the holder.
  • Unforeseen circumstances: They are causes beyond the normal development of transporter activity that does not allow the flight to departure or produces a delay such as weather factors, technical failures, not for the scheduled or routine maintenance of the aircraft, factors or circumstances relating to passengers or others, failure of ground support equipment, political, strikes, civil insurrection, war, siege, closure of the airport, among others.
  • Conditions of Transport Carriage: these are those contained in this document.
  • Security Check: it consists in procedures and measures to avoid entering airports, sterile areas and aircraft, people, weapons and items or dangerous objects, as are defined in this document, which can make or used to commit acts of unlawful interference or which by their nature are formed at risk for the safety of people and aircraft.
  • Special Drawing Right (SDR "Special Drawing Right" or SDR) is an international reserve asset created in 1969 by the International Monetary Fund to supplement the official reserves of member countries. Its value is based on a basket of four key international currencies. SDRs can be exchanged for freely usable currencies, according to the definition of the International Monetary Fund.
  • Days: days are full scheduled. For purposes of notification, the day on which the communication will not be counted is issued, and for purposes of determining the end of a period of validity, the day when the ticket was issued or the flight commenced shall not be counted.
  • Baggage: means the articles, effects and other personal belongings of the passengers, intended to be worn or used, necessary for their comfort and welfare during the journey. Unless otherwise specified, the term designates either passengers baggage registered and unregistered or hand luggage.
  • Hand luggage: refers to the one that the passengers retain in their custody, care, control and responsibility during the flight and stay within airports involved.
  • Lost Baggage: Checked baggage that is not located after twenty (15) days of searching, counted from the day the flight ends.
  • Free baggage permitted: the amount of luggage weight, parts and / or volume entitled to carry the passenger at no additional cost. The number of pieces, volume and weight shall be determined for each route and / or fee.
  • Unclaimed Baggage: refers to the baggage that arrives at an airport and no passenger claims, this baggage could get without label or notification.
  • Checked Baggage (and / or Invoiced): is the one who has been taken into custody CARRIER for transport and which has delivered a luggage tag passenger and also places in each piece received.
  • CARRIER: designs the carrier (air or ground) issuing the ticket and all running conveyors that transport the Passenger and / or Baggage.
  • Tag or Baggage: document issued by the carrier in order to identify checked baggage.
  • Excess Baggage: Any excess over the Luggage Free permitted by weight, volume or number of authorized parts, which will be charged in addition to the ticket, and may only be transported once determined by CARRIER.
  • Frequency: number of flights that take place on a given route.
  • Inspection: visual application of technical means, or otherwise to detect the presence or possession of weapons, explosives, dangerous or illegal materials or substances that may be used to commit acts of unlawful interference, or to detect people who might commit such acts. This can be done by the carrier, the airport operator or the appropriate authorities.
  • Itinerary: orderly flights CARRIER framed within a time schedule, or plural number of flights operated regularly by the CARRIER. You can include equipment, schedules, routes and frequencies.
  • Dangerous goods and / or prohibited: They are all those elements or classified as explosives, flammable gases, acids, corrosive, radioactive, biological material substances, and / or those decreed as such by the airline or by national laws or regulations or international.

Son materias u objetos que presentan riesgo para la salud, para la seguridad o que pueden producir daños en el medio ambiente, en las propiedades o a las personas.

  • No-Show: the passenger, that having a confirmed reservation for a particular flight is not presented to him at the time determined by the carrier, which generate cancellation or flights booked and can generate charges or penalties for the passenger.
  • Airport operator: natural or legal person authorized to administrate or operate an airport.
  • Stop Stay: deliberate interruption of a journey, requested by the passenger during the trip, previously agreed with the carrier and at an intermediate point between the place of origin and destination, more than twenty-four (24) hours (in local time).
  • Passenger or Traveler: is the person, except members of the crew, carried or to be carried in an aircraft under a contract of carriage. It is the other part of the contract of carriage.
  • Individual disability status: is the person who has or had a physical or mental impairment, whether permanent or temporary that substantially limits one or more major life activities. The following are considered vital activities: caring for oneself, performing manual tasks, walking, seeing, hearing, speaking, breathing, learning, understand and obey simple commands and work.
  • Refund: is the total or partial refund of the amount paid for unused service airline by voluntary or involuntary reasons that makes TRANSPORTER passenger, and may be subject to certain conditions for its implementation. Rates identified as non-refundable fee conditions previously accepted by the passenger will not be refunded and penalty rates identified refund will be refunded after deducting the corresponding penalty according to the fare rule.
  • Reservation confirmed: confirmed reservation means separation of one or more quotas to one or more persons in one or more flights on dates, rates and specific routes. The booking confirmation in internal records CARRIER appears in the reservation code (Passenger Name Record (PNR)) for each flight. Call your CARRIER under the Ticket to be issued, whether or not required advance booking confirmation.
  • Service on board: is that offered by the carrier during flight and varies depending on the type of aircraft, route, duration and flight characteristics. The service on board may include drinks, food and entertainment.
  • Fee: the price paid by the passenger for the shuttle and conditions of application thereof. Rates are subject to conditions of use that relate among others to validity periods in time, payment terms, use on certain flights, minimum or maximum stay in the destination, specific days of travel, penalties, rules baggage allowance and other applicable conditions.
  • Airport Tax: it is the value charged to the passenger for the use of airport facilities, and which may be collected by the carrier, either on the ticket or at each airport, and must be paid by the Passenger.
  • Transit: it is the permanence of passenger aircraft or ground between destination and destiny.
  • Path: section between two specific points. For commercial purposes refered to the air transport service being provided between one city and another.
  • Flight canceled: It refers to the schedule flight that will no be performed by internal or external causes to the Carrier Air.
  • Delayed flight: It is one flight whose departure time is greater when itinerary.
  • Flights in connection: Whoever comes a point for flight and leave on another flight as part of a continuous movement with a single ticket, without stop-over in that point.

All passengers are required to show valid identification (ID) for checking and boarding the flight.

For minors traveling with one or both parents must carry valid ID when boarding. In the case of minors traveling with an adult, they should wear a notarized permission from a parent. In the absence of parents, it must have a permission of the court.

For unaccompanied minors, bring valid ID or copy of birth certificate legalized, plus notarized permission from a parent. In addition, under 12 must pay service unaccompanied minor (UM). Between 12 and 15 years less one day, this service is optional.

For foreigners, both adults and children, they must bring their national identity, only for those countries that allow it, or passport.

Hand Luggage

This refers to those personal belongings brought into the airplane by the passenger, free of charge and considered under their custody and their responsibility. Each passenger may carry one piece of hand luggage, the conditions are the following:

Pieces allowedWeight / Observation

1 piece of baggage

maleta

Dash 5 KG (11 pounds)
dash
Boeing 9 KG (20 pounds)
boeing

1 personal item

articulo personal

Purse, laptop or diaper bag

Elements of value in checked baggage or hand luggage

LC Peru does not accept the transport of the following items as Checked Baggage (in hold) and should be included in Passenger hand luggage:

  • Jewels.
  • Personal documents, passports, identification or identification documents.
  • Metals or precious stones.
  • Artworks.
  • Checks or securities and other documents in place titles.
  • Cash.
  • Lenses.
  • Phones, Smartphones.
  • Medications.
  • Medical History.
  • Cameras.
  • Headphones or Music Players.
  • DVD's portable and handheld electronic games.
  • Digital Tablets.
  • Camcorders.
  • Notebook.
  • Calculators.
  • Car or house keys.
  • Work Samples (sellers).
  • Items similar to those listed above.
  • Cell charger.
  • Mouse.
  • Laptop, battery and/or Notebooks.

LCPeru does not assumes liability beyond the limits set by law regarding loss or damage to baggage. If you are transporting items of value in your flight, they must be declared at the time of check in at the airport counter.

Hold Baggage

It is the baggage that was checked at the airport and that is traveling in the aircraft hold. Information you should know about baggage dimensions are:

Standard Weight
(Dash)

dash

15 kg (33 pounds)

Standard Weight
(Boeing)

dash

23 kg (50 pounds)

If you exceed the weight limit, there will be additional charges (USD 1.50 + IGV per Kilo). Please consider that the maximum allowed weight is 23 kg; if the passenger exceeds it, the luggage will be considered as an additional piece.

Franchise for incapacitated passengers

In addition to the standard baggage allowance for the fare paid, passengers who depend on one of the following items may transport them free of charge:

  • Completely foldable wheelchair.
  • Pair of crutches or other orthopedic device.
  • Guide dog (with the corresponding certification).

Franchise for Minors

The baggage of minors (accompanied or unaccompanied) is the same which corresponds to an adult passenger at the rate and route.

Franchise for infants

The franchise for infants applies for children ages 2 and under (between 0 and 23 months).

If there is available space, one of the following ítems may be carried in the plane's cabin.
  • Folding stroller
  • Safety chlild seat
  • Bassinet

* LC Perú reserves the right to modify these franchises and dimensions of luggage.

Delay or Loss

To give you the best service and attention in case you can not find the suitcase to get to your destination, we have staff located in the baggage claim area, who you must notify. They will give you a form called "baggage claim ". Also, you must submit the following documents:

  • ID card, passport or immigration card.
  • Boarding pass.
  • Voucher luggage.

We will make every effort to find your bag as soon as possible. Our customer service will contact you to keep you informed about the situation, notifying the time of receipt and delivery.

Damaged baggage

LC Peru will not be responsible for damage to Checked Baggage compromising the ability for Baggage work and will not be liable for damages arising from normal wear and tear handling, you including minor cuts, scratches, nicks, dents, marks or dirt and loss of external accessories such as locks, pockets, others

In this case you can contact before leaving the airport staff if LC Peru found in the baggage claim area. You must complete your claim by filling out the form "Baggage Claim" presenting your ID or passport, boarding pass and baggage check. It is important to check the integrity of your luggage to the receipt, since, once you leave the airport will be no room for complaint.

The responsibility for LC Perú for loss, delay or damage to baggage is governed by the provisions of Peruvian law and as stated in the Warsaw Convention and Montreal.

In compliance with local and international standards, LC Perú deny transportation as baggage (hand or checked), those items and dangerous substances that could pose a significant risk to health, flight safety or property such as:

Items transported by air is prohibited in all cases:

The aircraft cannot transport dangerous possessions, as they are items that may endanger the health, safety, property or the environment. According to the laws of Aeronautics Regulation of Peru, would be prohibited from carrying "a) Substances which, when presented for air transport are likely to explode, dangerously react, producing flames or develop dangerously hot or emissions of gases or vapors toxic, corrosive or flammable under conditions commonly seen in flight "b) Articles and substances mentioned specifically by name or a generic description in the technical instructions as prohibited for carriage whatever the circumstances. (RAP 110, Article 110.11).

objetos prohibidos

Items not allowed as hand luggage

Weapons, sharp objects, liquids, gels and aerosols may be transported only in the hold.

Firearms and sharp objects

Refers to any items used for cutting, metal files and nail clippers, needles or knitting needles, tools, among others. You may transport Firearms as checked baggage provided they are declared and not loaded. Failure to do so is a violation of civil aviation regulations.

objetos prohibidos

Electronic Cigars

it is not allowed to transport electronic cigars in the baggage(baggage in hold). It is only allowed in the hand-luggage (purse, pocket, small purse, etc).

Liquids, gel and aerosols

LITHIUM BATTERIES:

Whether a lithium battery can be carried by air or not depends on its configuration and either Watt-hour(Wh) rating (for rechargeable) or Lithium Content(LC)(for non-rechargeable).

Use the following Tablet o determine if your battery is aceptable (download archive)

*Spare batteries may not be placed in checked baggage.

Not Allowed Aerosols or containers with liquids (such as perfumes), gel, liquors, creams or products of similar consistency (such as stick deodorants, lipstick, toothpaste, etc.).

You can transport: these products in a transparent bag up to 1 liter with opening and closing system for verifying its contents. Can also transport containers when not exceeding 100 ml each one.

Important: Each passenger is allowed a maximum of 1 bag and no containers larger than 100 ml are allowed, even if they are only partially filled.

objetos prohibidos

Exceptionally transport is allowed for:

  • Medications: in this case you may request a prescription certifying use for the passenger during the flight.
  • Baby food: Always travel with children.

Surfboards

For accepting surfboards on routes with Boeing 737-500 aircraft must consider the following:

  • Only 03 surfboards maximum per flight will be accepted. To carry 03 additional surfboards, it will be depends on the number of passengers, baggage and charge amount. This will be handled in the check in module at the airport.
  • The volume of packed piece must not exceed 300 cms. Linear (maximum volume).
  • Each piece must not exceed 23 kg (50 lb). Paying the excess corresponding to the route, the maximum weight can reach 45 kg (99 lb).

ORDER OF SENASA

LCPerú, reports that the National Service of Agrarian Health (SENASA), in order to prevent, control, combat and eradicate pests considered mandatory control which by its severity or magnitude can affect significantly in the national economy and social welfare , RESTRICTS in their flights to Arequipa, the income of FRESH FRUITS and VEGETABLES, being authorized, in case of finding them, to hold and destroy them. For this reason, in Arequipa, all luggage is inspected for control against the plague of fruit fly. The inspections will be made by X-ray machines, and also carried out with dogs.

If you bill your luggage at any of our flights, you want to make a value statement, you must follow the following procedure:

1) Presentation Time:

The passenger must contact with the Call Center of LC PERU at (01) 204-1313 with 24 hours in advance and must go to the LCPerú's Registration Counter located at the airport of the city of source with 3 hours in advance.

2) Documents required:

The passenger must submit the following documents:

  • (i)Identity document (ID card, passport, driving license, Alien Card)
  • (ii) Airplane ticket.
  • (iii) Proven conclusively document the value specifically and certain of the object to be declared (invoice, proof of payment, etc.)
  • (iv) Declaration form Value duly completed.(See Annex 1: Declaration of special value baggage)

3) VERIFICATION OF CONTENTS OF BAGGAGE:

As long as LC Peru, through their traffic agents, has accepted the declaration of value, it will be essential before of the pre-billing, the passenger displays the contents of your luggage so that this check items declared as special value are the quantity and condition indicated by the passenger.

4) LIMITS STATEMENT:

The declared value of items must exceed 10001 Special Drawing Rights2. The maximum value of declaration per passenger shall not exceed US $ 5000.00

11000 DEG currently equivalent to $1401.00 (fuente http://www.convert-me.com/es/convert/currency/XDR.html al 22/03/2016)

2Derechos Especiales de Giro (DEG): Es una unidad de medida de tipo monetaria utilizada, en el régimen de la responsabilidad en la Aviación Internacional, basado en una cesta de monedas integrada por el dólar de Estados Unidos, el euro, la libra esterlina y el yen japonés. Un ejemplo de uso de los DEG, es que se utiliza para fijar las indemnizaciones por daños a pasajeros y equipaje en el transporte aéreo internacional.

5) CHARGES:

If the Declaration of Value passenger is accepted, it must pay the company a charge of 50% of the declared value within the limits set forth in the preceding paragraph.

6) CHARGE OF RECEIVING BAGGAGE WITH DECLARATION OF VALUE:

The passenger will contact staff LC Peru in the Counter destination city for to sign the disclaimer form (See ANNEX 2: Fee receipt of baggage value declaration). If the passenger has declared comments on articles, you must record them in the form of disclaimer.

Change of Names

Is applied only in paid tickets, in national routes, in Peru and initiated in this one.

Its realized without additional charge and the passanger must pay only the cost of reissuing of the ticket.

The process is in person at the commercial offices of LCPerú, with a minimum of 24 hours before the exit of the flight, appearing the holder and the beneficiary of the ticket with ID . It is not realized in Airports. It does not apply to companies whith corporate contract, in conformity with the Code of Protection and Defense to the Consumer.

Postponements

Is applied only in paid tickets, in national routes, in Peru and initiated in this one.

It is realized without additional charge, in the commercial offices of LCPerú, with a minimum of 24 hours before the exit of the flight, appearing the holder and the beneficiary of the ticket with ID. It´s not realized in Airports.

The change will only proceed with the following conditions:

  • The regulations of the original ticket, subject to the availability of the same or higher class fare; applying collect fare difference, if any.
  • Applies charge for reissue.

It does not apply to companies with corporate contract, in conformity with the Code of Protection and Defense to the Consumer.

Sales Restrictions

  • If tickets sold at offices or through Call Centers of LCPeru an additional us$ 5 plus peruvian sales tax charges may apply

Regulations promotional fares  "Promo"

  • Include Class "P" and "BCUSCO"

  • The conditions may vary by chosen class, check in Step 3 of your purchase the specific conditions per class.
     

Advance reservations/Ticketing

 

 

  • Confirmed reservations are required for all sectors. Ticketing must be completed within 2 hours after reservations are made or at least 7 days before departure, whichever is earlier.

Children discounts

  • Accompanied child passenger 2-12 – No discount.
  • Infant with a seat passenger under 2 – No discount.
  • Infant without a seat passenger under 2 – No charge. Must be accompanied on all flights in the same compartment by adult passenger 13 or older

Minimum stay

  • 48 Hours

Maximum stay

  • 20 days

Penalties- Changes

Changes permitted for reissue/revalidation:

  • Within 12 hours upon flight departure, no show charges per segment usd10.00 plus Peruvian sales tax (18%).
  • Changes before 24 hours of flight departure time permitted free of charge.
  • Changes within 24 hours upon flight departure permitted at usd15.00 plus Peruvian sales tax (18%).
  • Changes subject to availability.
  • Charge for emission or re-emission for section usd 5.00 + igv for sales in counter, office or through the Call Center LC Peru
  • There may be a charge for difference in rate if the class originally purchased is not available. A charge for reissues of USD 5.00 + IGV per segment corresponds.


Groups

  • Groups not permitted (from 9 and no more than 80 passengers travelling together depending the fleet type)

Combinations

  • Allow combinations with all fares. The combinations of rates will be subject to the conditions of minimum and maximum stay. Also, it takes the most restrictive condition of the rate selected.

Sales Restrictions

  • Return trip must be made within the indicated dates in force in the current conditions. You can see them in the "Promotions" tab.
  • Sale valid only in Peru.
  •  The use of coupons must be done in a correlative way.
    Invalid dates: From 12/16/2016 to 03/01/2017. From 04/07/2017 to 04/17/2017 OR 05/12/2017 to 05/22/2017 No valid dates: 06/23/2017 to 06/27/2017 or 07/21/2017 to 08/07/2017.    10/13/2017 to 10/23/2017
  • Penalties for changes in flight or date
  • Fare not valid for corporate discounts.
  • For sales only in Peru - Rates without differentiation by nationality.

 

Regulations promotional fares "Eco"

 (Includes class A - E – L – Q – S)

  • The conditions may vary by chosen class, check in Step 3 of your purchase the specific conditions per class.


Advance reservations/Ticketing

 

  • Ticketing must be completed at least 2 hours after reservation is made.
  • Ticketing must be completed at least 7 days before departure, whichever is earlier.

Children discounts

  • Children (02-12 years old): no discounts.
  • Infants( 0-2 years old): no charges.

Minimum stay

  • No restrictions.

Maximum stay

  • 6 months.

Penalties- Changes

Changes at least 24 hours before the departure flight.

  • Changes free of charge
  • Changes subject to availablity.
  • Name changes free of charge.
  • Charge for emission or re-emission for section usd 5.00 + igv for sales in counter, office or through the Call Center LC Peru
  • There may be a charge for difference in rate if the class originally purchased is not available. A charge for reissues of USD 5.00 + IGV per segment corresponds.

Changes within the 24 hours before and after the departure flight.

  • Changes flight or date a charge of usd 15 plus peruvian sales tax igv applies.
  • No show charges per segment usd 10 plus peruvian sales tax igv applies.
  • Ticket endorsements not permitted.
  • Charge for emission or re-emission for section usd 5.00 + igv for sales in counter, office or through the Call Center LC Peru
  • There may be a charge for difference in rate if the class originally purchased is not available. A charge for reissues of USD 5.00 + IGV per segment corresponds.


Groups

  • Groups not permitted (from 9 and no more than 80 passengers travelling together depending the fleet type)

Combinations

  • Allow combinations with all fares. The combinations of rates will be subject to the conditions of minimum and maximum stay. Also, it takes the most restrictive condition of the rate selected.

Sales Restrictions

  • Fare not valid for corporate discounts.
  • Fare subject to change without previous notice.
  • For sales only in Peru - Rates without differentiation by nationality.
  • Ticket valid for up to 180 days for after-sales services, provided trip not started. For after started trips, return ticket will be valid according to the "Maximum stay" policy.
  • Charge for emission or re-emission for section usd 5.00 + igv for sales in counter, office or through the Call Center LC Peru
  • There may be a charge for difference in rate if the class originally purchased is not available. A charge for reissues of USD 5.00 + IGV per segment corresponds.

 

 

Regulations promotional fares "Flexible" (class W,N,M)

  • The conditions may vary by chosen class, check in Step 3 of your purchase the specific conditions per class.
     


Advance reservations/Ticketing

 

  • Confirmed reservations are required for all sectors. Ticketing must be completed within 2 hours after reservations are made.

Children discounts

  • Accompanied child passenger 2-12 – Charge 50 percent of the fare. Must be accompanied on all flights in the same compartment by adult passenger 13 or older.
  • Infant with a seat passenger under 2 – Charge 50 percent of the fare. Must be accompanied on all flights in the same compartment by adult passenger 13 or older.
  • Infant without a seat passenger under 2 – No charge. Must be accompanied on all flights in the same compartment by adult passenger 13 or older.

Minimum stay

  • No restrictions

Maximum stay

  • No restrictions.

Penalties- Changes

Changes permitted for reissue/revalidation:

  • Within 12 hours upon flight departure, no show charges per segment usd10.00 plus Peruvian sales tax (18%).
  • Changes before 24 hours of flight departure time permitted free of charge.
  • Changes within 24 hours upon flight departure permitted at usd15.00 plus Peruvian sales tax (18%).
  • Changes subject to availability.
  • Charge for emission or re-emission for section usd 5.00 + igv for sales in counter, office or through the Call Center LC Peru
  • There may be a charge for difference in rate if the class originally purchased is not available. A charge for reissues of USD 5.00 + IGV per segment corresponds.


Groups

  • Groups permitted (from 9 and no more than 80 passengers travelling together depending the fleet type)

Combinations

  • Allow combinations with all fares. The combinations of rates will be subject to the conditions of minimum and maximum stay. Also, it takes the most restrictive condition of the rate selected.

Sales Restrictions

  • Ticket valid for up to 360 days for after-sales services, provided trip not started.
  • Fare valid for corporate discounts.

 

Regulations fares Premium

Includes (class Y,H)

The conditions may vary by chosen class, check in Step 3 of your purchase the specific conditions per class.
 

 

Advance reservations/Ticketing

 

  • Confirmed reservations are required for all sectors. Ticketing must be completed within 2 hours after reservations are made.

Children discounts

  • Accompanied child passenger 2-12 – Charge 50 percent of the fare. Must be accompanied on all flights in the same compartment by adult passenger 13 or older.
  • Infant with a seat passenger under 2 – Charge 50 percent of the fare. Must be accompanied on all flights in the same compartment by adult passenger 13 or older.
  • Infant without a seat passenger under 2 – No charge. Must be accompanied on all flights in the same compartment by adult passenger 13 or older.

Minimum stay

  • No restrictions

Maximum stay

  • No restrictions.

Penalties- Changes

Changes permitted for reissue/revalidation:

  • Within 12 hours upon flight departure, no show charges per segment usd10.00 plus Peruvian sales tax (18%).
  • Changes anytime free of charge.
  • Changes subject to availability.
  • Charge for emission or re-emission for section usd 5.00 + igv for sales in counter, office or through the Call Center LC Peru
  • There may be a charge for difference in rate if the class originally purchased is not available. A charge for reissues of USD 5.00 + IGV per segment corresponds.


Groups

  • Groups permitted (from 9 and no more than 80 passengers travelling together depending the fleet type)

Combinations

  • Allow combinations with all fares. The combinations of rates will be subject to the conditions of minimum and maximum stay. Also, it takes the most restrictive condition of the rate selected.

Sales Restrictions

  • Ticket valid for up to 360 days for after-sales services, provided trip not started.
  • Fare valid for corporate discounts.

Are you Pregnant?

Because we are concerned about you and your baby's health we ask you to review the following requirements for traveling:

embaradas LCPerú

From 0 to 28 Weeks: Fly without restrictions. However, you need a medical certificate if you have multiple pregnancy or any other complications.

From 28 to 32 Weeks: The passengers who are within this period must show a medical certificate in the moment of the check-in (dated no more than seven days of being issued) which must specify the estimated birth date, that you can travel without any risk by air and you must sign the "Disclaimer" submitted at the airport.

Medical Certificate Requirements:

Must be issued within 7 days of departure and must include the following information:

  • Origin and destination of the passenger.
  • Details of the dates of departure and arrival.
  • Weeks of pregnancy.
  • Authorization to travel by air.

Over 32 weeks: The passenger will not be transported.

Traveling with Infants

  • LCPeru consider as infants, babies up to 23 months.
  • You can only travel with an infant if they are over 10 days old. If your baby is less than 10 days old, is required a medical certificate for the infant.
  • Ticket for your baby should be associated to yours, so we recommend buying both tickets at the same time.
  • Infant passengers's tickets apply for taxes and airport charges.
  • Each adult passenger may travel with an infant. Our service allows a maximum of 4 infants per flight.

Travel Authorizations - Domestic and International flights

  • For children or adolescents travel outside the country, accompanied only by one parent, is required an original notarized permit signed by signed by both parents. The notarized permission is not necessary requirement if both parents travel with the children
  • In case of death of one parent or the child is only recognized by one of them, we need the consent of the surviving parent or who made the acknowledgment in the notarized permission had been seen the death certificate or the corresponding birth.
  • If the travel is a domestic flight will suffice the permission of one parent or legal representative.

Accompanied children

Children up to 4 years must travel with an adult (over 18 years). Between 5 and 11 years they can travel with teenager passengers (12 to 17 years).

Unaccompanied Children

LCPeru offers the service of Unaccompanied Minor (UM) ensuring that children arrive at their destination without problems.

  • Children between 5 and 11 years: They can travel alone, and in this case, it is mandatory that parents or guardians hire the Unaccompanied Minor service.
  • Children between 12 and 17 years: You can travel alone. The Unaccompanied Minor service is optional.
  • You should know that the child may not travel alone when it cannot move by itself or requires medical certification.
Procedure:
  • You must request the service through our Call Center (204-1313) or Office of sale from the time of booking up to 24 hours before departure. Your request must be confirmed for the exit and return, as there is a limit children accepted per flight.
  • For domestic flights the permission of one parent is required (Article 111, Law No. 27337).
  • The guardian of the child must appear at the counter, complete Form Transportation of Minors and wait departure with the child.
  • The child may not have the service, if he/she has a medical requirement.
  • Children with some degree of disability may choose the service provided can be mobilized in the event of an evacuation and respond to the safety instructions.
  • Children should be self-sufficient for food and able to meet basic hygiene needs.
  • Service available in itineraries with flights operated by LCPeru.
  • Cost of Service: USD 15 + IGV per segment.

Medical Services

LC Perú does not discriminate on the basis of disability or reduced mobility. However, if the passenger is unable to attend to their needs during the flight or in an emergency, does not understand the safety instructions or if their level of immobility prevents them from attending to themselves in the case of an evacuation, the aviation authorities require that they are accompanied when traveling.

In order to provide an optimal service, we hope you give us more information on special assistance you need during the trip to be better prepared and able to help.

Wheelchairs

Although we do not ask for any details about your disability, the more background information you provide about the special assistance you require during your journey, the better prepared we will be to help you.

If you travel with your wheelchair

You must advise us at least 12 hours before your flight departure our Call Center (204-1313) or Sales Office. The information you need will be the size and weight of your wheelchair so that we can confirm to the fact transport, since it depends on the limitations of space on the plane; and revise it to see what condition it is and do not pose a risk to flight safety. We ask introduce yourself in the counter 30 minutes ahead of schedule on your boarding pass to ease the process of checking in and boarding.

If you need a wheelchair at the airport.

You must request at least 24 hours before your flight departure our Call Center (204-1313) or Sales Office. LCPERU has wheelchairs available for use in each of their counters at airports to where we fly. We have trained staff that provides support from our desks to the gate or seat on the plane.

Passengers with visual and hearing disabilities

Passengers with visual or hearing disabilities may travel freely as long as they can understand the cabin crew's instructions and evacuate the plane in case of emergency.

Passengers with recent surgeries

Our passengers have been surgically intervened recently so must show a valid medical certificate not more than seven days before departure. Once at the airport, show the certificate on the counter.

Passengers with mental or psychological disabilities

Passengers who have greater psychophysical disorders, personality or behavior must present a valid Medical Certificate seven days before departure. Once at the airport, the certificate file on the counter. We asked the passenger to travel with someone.

Passengers with autism

If our passengers traveling alone or accompanied must submit a medical certificate which certifies that they are able to travel.

Insulin-dependent passengers

If you need to use sharp medical items during your flight, such as syringes, needles or insulin cartridges, you must carry with you a medical certificate signed by your doctor that confirms your condition.

For the safety of our passengers on board, you must not place these used items either in the seat pockets or in the bathroom trash bins. Please give them to our onboard staff so they can dispose of them in a special container.

Travel with your pet

In LC Perú you can take your pet in the hold. We ask you to review the following recommendations:

  • Only dogs and cats more than 8 weeks old can travel in the aircraft hold and not exceeding 20 Kilos (44 pounds).
  • We recommend that the passenger and the pet arrive at the airport at least one hour prior to your departure for the coordination of transport.
  • To increase the level of safety and comfort of pets having a height (from the floor to the back) greater than 35 cm , must use their respective muzzle and use it throughout the journey. We recommend threading the muzzle with collar to prevent the dog will remove and can use his nose to get out and get hurt.
  • Only one pet per container (Kennel).
  • Make sure you bring a container with good ventilation, waterproof base and that has a closure that your pet can not escape during flight. Your pet must have enough space to fit standing, able to move and rotate smoothly.
  • The pet cannot travel sedated and should remain in the container throughout the flight.
  • Bring your pet to any destination LCPerú will cost USD 20 + IGV each way.

Other considerations:

When you call the Call Center, you must inform the age, weight, dimensions, breed of the pet and the characteristics of the cage where your pet will travel. It is important that you comply with these conditions to ensure the shipment of your pet.

The brachycephalic breeds of dogs and cats listed below might have breathing problems, so it may NOT accompany you on your trip:

  • Affenpinscher
  • A. Staffordshire Terrier
  • Boston Terrier
  • Boxer (all races)
  • Bull Mastiff
  • Bulldog (all races)
  • Chow Chow
  • Cane Corso
  • Dogo de Burdeos
  • English Straffordshire Bull Terrier
  • English Toy Spaniel
  • Grifon de Bruselas
  • Japanese Chin
  • Lhasa Apso
  • Mastiff (all races)
  • Pekingese
  • Pit Bull
  • Canarian Dogo
  • Pug (all races)
  • Shar Pei
  • Shih Tzu
  • Tibetan Spaniel
  • Burmese cat
  • Himalayan cat
  • Persian cat
  • Exotic Shorthair cat
Dimensions

There must be a distance of at least 5 cm (2 inches) between your pet's head and the top of the cage. The cage must be at least twice as wide as the animal, and it must be long enough that your pet can lie down without touching the sides. The maximum permitted dimensions of the cage are 94 cm long x 64 cm wide x 61 cm high.

dimension-dog
Material

Solid, waterproof and with an absorbent floor.

Door

Has a safety lock and can only be opened from the outside..

Ventilation

The cage must have one open end, holes in the three other walls and spacer bars to prevent other luggage from interfering with air circulation.